Stephanie is currently a Director of Business Relationships and Operational Performance at Assurant, a Fortune 500 company that is a global provider of risk management products and services providing niche market insurance products in the property, casualty and extended device protection space. In her current role, she drives strategic initiatives to enhance the client and customer experience, which include digital and AI transformation efforts, client and investor requirement updates, and regulatory changes. Prior to becoming a Director, she has worked at Assurant for over 16 years as a Senior Project Manager, Account Executive, Client Services Analyst and Operations Manager. Stephanie has recently renewed her PMP certification and is a graduate of The Ohio State University, with majors in Political Science and International Studies. She also holds Lean and Mortgage Servicing certifications. As Past President of PMICOC, Stephanie continues to serve on the Board helping to organize networking events and is also the Chair of our 2023 Professional Development Day.