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Great Hall Room 3

Paige Suttles

IT Portfolio Advisor, OhioHealth

2:15PM

Great Hall Room 3

PDUs:

1.0

Empowered Teams, Stronger Delivery: The Leadership Advantage of Delegation

Project leaders are often promoted because they consistently deliver results, solve problems quickly, and maintain operational control. However, as organizations scale and project environments become more complex, the inability to effectively delegate can create leadership bottlenecks that slow execution, overwhelm teams, and reduce organizational agility.

This presentation explores practical lessons learned from enterprise healthcare IT governance and portfolio management environments where competing priorities, matrixed teams, and executive expectations demand scalable leadership approaches. Attendees will examine how ineffective delegation contributes to delivery delays, stakeholder fatigue, micromanagement, and reduced team ownership.

Through real-world examples and actionable strategies, participants will learn how to delegate with clarity, establish accountability without losing oversight, and build resilient teams capable of sustaining high-performance delivery models. The session will provide practical tools and leadership frameworks that project managers, PMO leaders, and organizational leaders can immediately apply to strengthen execution, improve collaboration, and scale leadership capacity across complex project environments.

Learning Objectives

1. Identify common delegation failures that negatively impact project delivery and PMO performance.
2. Recognize behaviors that create leadership bottlenecks within complex organizations.
3. Apply practical delegation strategies that improve accountability, ownership, and execution.

Speaker Bio

Paige Suttles is an IT Advisor at OhioHealth with more than 13 years of experience in healthcare technology, governance, strategic operations, and enterprise portfolio management. Paige holds PMP and CPHIMS certifications and is currently pursuing a Doctor of Health Administration degree at Franklin University. Her professional background includes healthcare informatics, project governance, supplier management, operational strategy, and executive stakeholder engagement. Paige is passionate about leadership development, scalable governance models, and improving organizational resilience within healthcare IT environments.

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