Paige Suttles, PMP, CPHIMS
IT Advisor, OhioHealth
Session Details
Beyond Contracts: Building Powerful Vendor Partnerships for Project Success
In today’s fast-paced and increasingly globalized market, project success often depends on effective collaboration with outsourced vendors. This session explores how project managers can build strong, trust-based relationships with external partners to drive efficiency, innovation, and long-term success.
Learning Objectives
Build Trust for Stronger Collaboration – Learn strategies to establish transparency, accountability, and mutual respect with outsourced vendors.
Leadership in Vendor Management – Develop skills to navigate cultural and operational differences, foster long-term partnerships, and lead with influence rather than authority.
Conflict Resolution & Risk Mitigation – Gain actionable techniques to proactively handle challenges, negotiate win-win solutions, and maintain project momentum.
Transform Vendor Relationships into Strategic Assets – Move beyond transactional engagements and develop vendors into value-adding partners that drive innovation and long-term success.
About the Speaker
Paige Suttles is an accomplished healthcare IT professional with extensive experience in project management, supplier governance, and business operations. With a Master of Health Administration and multiple industry certifications, including PMP and CPHIMS, she specializes in optimizing IT services, strategic decision-making, and operational efficiency.
Currently serving as an IT Advisor at OhioHealth, Paige oversees third-party suppliers, ensuring cost-effective and high-quality service delivery. Her expertise spans from large-scale project execution to financial management and performance improvement, leading initiatives that drive significant cost savings and process enhancements.
Beyond her corporate role, Paige contributes to academia as a Healthcare Management Evaluator at Western Governors University. She is also an active member of professional organizations such as PMI Central Ohio and the American Nursing Informatics Association.
With a track record of leading multimillion-dollar client portfolios and managing enterprise IT solutions, Paige is dedicated to transforming healthcare technology and fostering innovation.